Terms and Conditions

Company name: La Perla Exclusives, SLU

Commercial Name: LA PERLA GOURMET

Registered Office: Passeig Ferrocarril 124, 17244-Cassà de la Selva (Girona)

CIF / NIF: B55270375

Telephone: 696474481

e-Mail: info@laperlagourmet.com

Domain name: www.laperlagourmet.net


La Perla Gourmet (hereinafter the provider), responsible for the website, makes this document available to users with which it intends to comply with the obligations provided in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSICE), as well as informing all users of the website regarding the conditions of use thereof.

Any person who accesses this website assumes the role of user, committing to the observance and rigorous compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

The provider reserves the right to modify any type of information that may appear on the website, without there being an obligation to pre-notify or inform users of said modifications, understanding its publication on the provider’s website as sufficient.

2. Recruitment process.

In order to make purchases on the website, the user must accept these General Conditions, as well as the privacy clause. Orders received at the weekend (Saturday / Sunday) will be processed on the 1st business day.

3. Conditions and duration of the offers.

The offers and discounts offered will be conditioned to the terms that they have established in each case.
In certain cases, a minimum number of buyers may be required for the offer to become effective, its conditions being described within the offer.
The duration of the offers is temporarily limited and will be expressly indicated in each case. After this period, the offers will be withdrawn from the website.

The prices of the products indicated on the screen are in euros and include VAT for the Peninsula and the Balearic Islands and any other taxes that may be applicable and are those that appear, except for typographical errors, in the descriptive corresponding to each product that appears on the website valid on the date of placing the order

4. Price and method of payment.

All products will indicate their price and in the case of offers they will indicate the price of the product without application of the discount, such as the price resulting from the application of said discount. Orders will be sent only and exclusively when payment is received. consider .
In all cases, the prices will include the corresponding VAT percentage in force at all times.
Once the product is selected, the user must proceed to pay for it, by credit or debit card or by PayPal or Bank Transfer.
If you choose to pay by card, the user must provide the bank details: the card numbers, expiration date and the three-digit security code indicated on the back.
Choosing payment by PayPal, the user can make the payment with the debit, credit or bank account without having to enter any of them to pay. You will only need your email address and a password to already have your PayPal account. If you do not have it, you must first register on this portal. For more information, you should contact PayPal’s Customer Service.
On our website you can pay in a totally secure way since all the collection operation is carried out through the PayPal payment platform, being the most used payment platform on the internet. In this way, the privacy and confidentiality of the data provided is fully guaranteed.
Once the payment is made, the user must finish the purchase process within the POS that you have selected as the payment method. Thus, it will take you back to the web, where you will see a purchase confirmation in addition to the sending of an email where it is indicated.

5. Returns and cancellations.

LAPERLAGOURMET.NET, It will only accept returns of product shipments provided that the user requests it within a period of no more than 14 business days from the date of payment.
In the event that the user has received the products to proceed with their return, they must be in perfect condition, with their original packaging intact and within their expiration date.
After this period, no refunds or cancellations can be made.
Cancellations or returns must be made exclusively through our Customer Service through the different communication channels that the user has at their disposal. Once the request is received and the conditions described in the previous point are met, the buyer will receive the reimbursement on the same card on which the charge was made or through PayPal if the payment was made using this method.

At the time of delivery, make sure that the package received is externally in good condition, completely closed and without signs of tampering. Otherwise, write down this fact on the carrier’s delivery note, reject the shipment and notify it in writing to info@laperlagourmet.com. as soon as possible. In cases of product deterioration or lack of conformity due to transport (which are not apparent at the time of delivery), you must notify it.

You can contact our Customer Service by calling our customer service number +34696474481

6. Modifications of the conditions.

LAPERLAGOURMET.NET, reserves the right to modify these General Contract Conditions. In this sense, these General Conditions will always remain available to users so that, at any time, they can consult them.
In any case, the General Contracting Conditions in force at all times will be mandatory and will link the user and LAPERLAGOURMET.NET.

7. Responsibilities.


It will not be responsible, in any case, for the consequences that arise from any of the following situations:
• Of the use that users may make of the content of the website or of the links to third party pages contained therein, including those behaviors that could constitute an infringement of current regulations on intellectual and industrial property.
• Of the errors, incidents or delays that may occur in accessing and using the website that could make it difficult or impossible to purchase.

  • Of the purchase by minors, having previously informed of the law on the prohibition of alcoholic beverages

8. Intellectual Property and Industrial Property.

LAPERLAGOURMET.NET, is the owner of the Intellectual and Industrial Property rights in relation to the content of the website, in particular, on the design and source codes used in its programming, as well as on the photographs, texts, images, trademarks and tradenames.
The total or partial reproduction of the content of the web page is expressly prohibited without the express written permission of LAPERLAGOURMET.NET,. Additionally, copying, reproduction, modification, distribution, communication and any other action that constitutes an infringement of current regulations on industrial and intellectual property is prohibited.

9. Data Protection.

LAPERLAGOURMET.NET, complies with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, as well as Royal Decree 1720/2007, of December 21, which approves the Regulations for the Development of the aforementioned Organic Law.
In this sense, by accessing our website, you accept that the personal data collected for the purposes expressly indicated in said clause, will be incorporated into a file, owned by LAPERLAGOURMET.NET, duly declared before the Spanish Agency for Data Protection.
Likewise, LAPERLAGOURMET.NET, has a Privacy Policy accessible at all times by users and has enabled sufficient mechanisms to allow users to exercise their rights of access, rectification, cancellation and opposition.

10. Cookies

As a result of the use of this website, “cookies” or small data files may be generated.
These cookies will be generated automatically on the user’s computer, so that they will provide the website administrator (that is, LAPERLAGOURMET.NET,) information about the date and time the user accessed the website, as well as as the contents that have been visited.
However, the user may configure their browser in such a way as to prevent the generation of cookies.

Nullity and ineffectiveness.

In the event that any or some of the provisions of these General Contracting Conditions, partially or in full, are ineffective or null, this will not affect the validity of the other provisions.

12. Applicable legislation and competent jurisdiction.

These General Contracting Conditions will be governed by Spanish legislation.
For the resolution of any litigation or controversy that may arise in relation to the interpretation and / or application of these General Conditions, the parties will submit to the court corresponding to the consumer’s domicile.